Stanley, the renowned manufacturer of durable travel mugs, has voluntarily recalled its Switchback and Trigger Action stainless steel travel mugs due to a safety issue with the lids.
These mugs, known for their reliability and popularity—particularly the Quencher travel tumbler, often referred to as the “Stanley cup”—have been found to pose a potential burn hazard to users.
What Prompted the Recall?
The recall was initiated after reports surfaced that the lids of these travel mugs could shrink and loosen when exposed to heat. This defect causes the lids to detach unexpectedly during use, which can result in hot liquid spilling and burning the user.
The U.S. Consumer Product Safety Commission (CPSC) highlighted the severity of the issue in a recent statement. According to the CPSC, 91 complaints have been filed worldwide, with 16 reports in the United States alone. Among these, nearly 40 individuals have reported suffering burns from incidents involving the defective lids.
Acknowledgment from Stanley
Stanley has taken responsibility for the issue and is working with the CPSC to ensure the safety of its customers. In their commitment to resolving the problem, the company has offered free replacement lids to anyone who owns one of the recalled mugs. Customers can visit Stanley’s website to request a replacement and learn more about the recall process.
Details of the Recalled Products
The recall encompasses a significant number of mugs—approximately 2.6 million—sold globally. The affected products include specific sizes of the Switchback and Trigger Action mugs, each identified by a unique product ID number.
Here is a list of the recalled mugs and their product IDs:
- Switchback
- 12 oz. (Product ID: 20-01437)
- 16 oz. (Product IDs: 20-01436, 20-02211)
- Trigger Action
- 12 oz. (Product IDs: 20-02033, 20-02779, 20-02825)
- 16 oz. (Product IDs: 20-02030, 20-02745, 20-02957)
- 20 oz. (Product IDs: 20-02034, 20-02746)
Immediate Action Required
Customers who own any of the affected mugs are advised to stop using them immediately to avoid potential burns. To ensure safety and continued use of their mugs, Stanley encourages users to take advantage of the free lid replacement offer via their website.
A Commitment to Safety
While the recall may come as a disappointment to many loyal Stanley customers, the company’s proactive response reflects its dedication to quality and user safety. This incident serves as a reminder of the importance of rigorous product testing and transparency in addressing consumer concerns.
By taking swift action, Stanley aims to maintain the trust of its customer base and reinforce its reputation as a reliable brand for durable, high-quality drinkware.
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